Terms of service

Terms of Service

Last Updated: 13 April 2026

Welcome to Giaby. By visiting or using our website (www.giaby.com), you agree to comply with and be bound by the following terms and conditions, as well as all applicable laws and regulations in Australia. Please read these Terms of Service carefully before placing an order.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our services or content without express written permission from Giaby.

2. Accuracy of Information

While we strive to ensure all information on this site is accurate, we are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.

3. Products and Pricing

  • Modifications: Prices for our products are subject to change without notice.
  • Currency: All prices are listed in Australian Dollars (AUD).
  • Orders: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

4. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. For more details, please review our Payment Policy.

5. Shipping and Delivery

Our delivery terms are as follows:

  • Processing Time: 1 to 2 business days.
  • Transit Time: 5 to 7 business days.
  • Total Estimated Delivery: 6 to 9 business days within Australia. For full details, please refer to our Shipping & Delivery Policy.

6. Returns and Refunds

Our return period is 30 days from the date of delivery. Items must be unused and in original packaging. For our full procedure, please refer to our Return & Refund Policy.

7. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and software, is the property of Giaby and protected by Australian and international copyright laws.

8. Limitation of Liability

Giaby does not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Giaby, our directors, officers, or employees be liable for any injury, loss, claim, or any direct or indirect damages of any kind arising from your use of any of our products or services.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of New South Wales, Australia.

10. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

    Customer Service (Opening Hours):

    • Monday - Friday:  09:00 - 18:00 (GMT)
    • Saturday and Sunday:  10:00 – 16:00 (GMT)